Professional Summary
Results-driven IT Systems Engineer with experience supporting hybrid enterprise
infrastructures in regulated environments. Skilled in Windows/Linux administration,
Microsoft Azure & M365, AWS operations, virtualization, networking, and disaster recovery.
Security+, CCNA, and AWS certified.
Professional Experience
Support Desk Manager – ACOM Integrated Solutions
Columbus, GA | April 2025 – Present
- Managed SonicWall firewall rules, VPNs, and site-to-site tunnels
- Maintained VMware ESXi and Hyper-V virtual environments
- Administered Active Directory, Group Policy, and Microsoft 365
- Monitored RMM alerts, patching, and backup integrity
- Documented incidents in PSA systems (ConnectWise, Autotask)
Systems Engineer Tier 2 – General Informatics
Opelika, AL | May 2024 – April 2025
- Maintained LAN/WAN Cisco Meraki infrastructure across 8 locations
- Maintained VMware vSphere clusters with 99.99% uptime
- Administered Windows Server 2008–2022 for 500+ users
- Implemented Axcient backups aligned with NIST 800-171
- Led large-scale switch and routing upgrades
IT Support Engineer
Fort Moore, GA | Feb 2024 – May 2024
- Performed diagnostics on VoIP and networking systems
- Supported real-time distributed training environments
Certifications
- CompTIA CASP+
- Network+
- Server+
- Pentest+
- Security+
- Cloud+
- Linux+
- CCNA
- CCNA CyberOps
- AWS Cloud Practitioner
Technical Skills
- Windows Server & Active Directory
- Microsoft 365 & Azure AD
- AWS Hybrid Infrastructure
- VMware ESXi / Hyper-V
- Fortinet, Cisco, VPN, VLANs
- Backup & Disaster Recovery
- PowerShell Automation
- NIST 800-171 Compliance
Projects
- Enterprise Home Lab: VLANs, OSPF routing, firewall segmentation
- Python RPG Game: 1,000+ line GUI-based game with combat system
Education
M.S. Cybersecurity & Information Assurance
Western Governors University – Nov 2025
Certificate: Cybersecurity & Artificial Intelligence
Purdue University Northwest – Feb 2025
BA in Psychology and Military Science
University of Central Arkansas – May 2021
